Terms & Conditions

Let’s Get Trollied Terms & Conditions

1. General
1.1 By using this website you agree to the following terms and conditions.
1.2 Use of the letsgettrollied website is done so at your own risk.
1.3 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
1.4 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website

2. Placing an order
2.1 All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.
2.2 Your order is only accepted once payment has been confirmed.
2.4 We do not file details of your order for you to subsequently access direct on this website, and therefore, if you wish to obtain specific details of your order please Contact Us.

3. Delivery
3.1 This website is only for delivery of products to customers in mainland UK and Europe.
3.2 Delivery charges and estimated timescales are specified when you place an order. We make every effort to deliver goods within the estimated timescale; however delays are occasionally inevitable due to unforeseen factors. Letsgettrollied.co.uk shall be under no liability for any delay or failure to deliver the products within estimated timescales.
3.3 Risk of loss and damage of products passes to you on the date when the products are delivered to you or are left with a person or place nominated by you.

4. Payment
4.1 We take payment from your card or PayPal account at the time we receive your order. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
4.2 If we discover an error in the price of goods ordered or reserved, we will inform you as soon as possible.
4.3 All prices are shown in £s sterling and include VAT (where applicable) at the applicable current rates but exclude delivery charges.

5. Returns, Exchanges and Refunds
5.1 Should you wish to return or exchange a product contact us via email; info@letsgettrollied.co.uk, or phone; +44 (0)20 32894370, with your name, order and contact number explaining the reason you wish to return or exchange the item.
5.2 Refunds or Exchanges must be demanded within 14 days of receiving your order.
5.3 All items are returned at your own risk and cost and must be received in the same condition they were sent (re-sellable condition). We strongly recommend returning the item in the same packaging, recorded delivery. Contact us to discuss possible collection. In the event an item is received in an unsellable condition, no refund will be given.
5.4 All items to be returned to:
Unit 13, The Business Centre, Molly Millers Lane, Wokingham, Berkshire, RG41 2QZ, UK
5.5 Refunds will be given only when the item is received at the warehouse in a re-sellable condition.
5.6 Exchanges will be delivered only after the difference in payment (if any) is received.

6. Cancellations
6.1 Cancellations can only be made if the item has not yet left the warehouse. Contact us as soon as possible, should you wish to cancel your order, via email; info@letsgettrollied.co.uk or phone +44 (0)20 32894370.
6.2 If the item has already been shipped then you must return it with the conditions as stated above (See 5. Returns, Exchanges, Refunds).

7. Damages, Faults and Guarantee
7.1 On the rare occasion should you receive the goods damaged or faulty, please contact us immediately via email; info@letsgettrollied.co.uk or phone +44 (0)20 32894370 stating your name, order, contact number and providing photographic evidence of damages/faults.
7.2 Letsgettrollied.co.uk will replace the damaged/faulty item at their own cost and discretion, where they see necessary.
7.3 All Items come with a 3 year guarantee. Should you need to use this, please contact us via email; info@letsgettrollied.co.uk or phone +44 (0)20 32894370 providing your name, item, contact number, photographic evidence of damages/faults and proof of purchase from letsgettrollied.co.uk.

8. Liability and Indemnity
8.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.
8.2 Letsgettrollied.co.uk does not take responsibility for customer use of any goods sold on letsgettrollied.co.uk.
8.3 Letsgettrollied is not liable for and does not take responsibility for any injuries, deaths or accidents occurred while using any products sold on the letsgettrollied website.
8.4 Subject to Section 8.1 above, letsgettrollied.co.uk will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website letsgettrollied.co.uk will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and letsgettrollied.co.uk accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.
8.5 Subject to Section 8.1 above, letsgettrollied.co.uk will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:
• economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or
• loss of goodwill or reputation; or
• special or indirect losses
• suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.
8.4 Notwithstanding the above, subject to Section 8.1 Letsgettrollied’s aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause.
8.6 This clause 8 does not affect your statutory rights as a consumer.
8.7 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

9. Miscellaneous Provisions
9.1 The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.
9.2 Letsgettrollied.co.uk shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.
9.3 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
9.4 You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by letsgettrollied.co.uk.
9.5 Letsgettrollied.co.uk reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party.
9.6 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.
9.7 No delay or failure by letsgettrollied.co.uk to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative of letsgettrollied.co.uk.
9.8 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and letsgettrollied.co.uk relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and letsgettrollied.co.uk for your use of this website.

10. Intellectual property
10.1 You agree that letsgettrollied, including but not limited to, letsgettrollied products, video clips, photos, editorial content, scripts and software used to implement the letsgettrollied service, contains proprietary information and material that is owned by AngelFirst Ltd and is protected by applicable, intellectual property and other laws, including, but not limited to, copyright.
10.2 You agree that you will not use such proprietary information or materials in any way whatsoever except for the use of letsgettrollied.co.uk in compliance with this agreement.
10.3 No portion of the letsgettrollied service shall be reproduced in any form, or by any means, unless expressly permitted in these terms.
10.4 You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the letsgettrollied service in and manner, and you shall not exploit the letsgettrollied service in any unauthorised way.

11. Privacy Statement and Website Terms of Use
Letsgettrollied.co.uk is committed to respecting your online privacy and recognises your need for appropriate protection and management of any personally identifiable information you share with us. Letsgettrollied.co.uk has established this Online Privacy Policy so that you can understand the care with which we intend to treat your Personal Information. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home.

12. Cookies and Other Tracking Technologies
Some of our Site pages utilise “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about Site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site. Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Site and your Web experience. We may also analyse information that does not contain Personal Information for trends and statistics. We will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features that is based on the DoubleClick cookie unless we have given you robust notice of, and received your prior affirmative (i.e. opt in) consent to, that merger. We may use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, may show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise and serve ads based on someone’s past visits to our website. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services and interactions with these ad impressions and ad services are related to visits to our Website. To protect your privacy, we have adopted the following principles:
Wherever your Personal Information may be provided to letsgettrollied.co.uk or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorised access or disclosure.
We are committed to privacy and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy online is an evolving area, and the Site is constantly evolving to meet these demands. If you have any comments or questions regarding our Online Privacy Policy, please contact us at www.letsgettrollied.co.uk. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.
Your Consent
By using the Site, you consent to the terms of our Online Privacy Policy and to letsgettrollied.co.uk processing of Personal Information for the purposes given above as well as those explained where letsgettrollied.co.uk collects Personal Information on the Web. letsgettrollied.co.uk reserves the right to change this Online Privacy Policy change at any time and in the event of change we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on the Site for a reasonable period of time.